When to call S&S
- A filter that does not fit securely
- Dust bypassing the filter
- Uncertainty about the correct replacement
- A change in airflow after installing a different filter
Understand the cause and the scope
Filter dimensions, cabinet fit, and airflow resistance matter. A higher rating is not automatically suitable for every system. We consider the equipment before recommending a change in filtration. A dirty filter may contribute to poor airflow, but other causes may also need diagnosis.
Make a confident decision
Read the equipment instructions, keep spare filters of the correct type, and inspect them regularly. Household conditions and use affect how quickly a filter loads. Do not operate without a required filter while waiting for a replacement.
Standard filter sizes, MERV options and current price
| Common 1-inch size | MERV option | Supplied & installed |
|---|---|---|
| 14 × 20 × 1 | MERV 8 | $18 per filter |
| 16 × 20 × 1 | MERV 8 | $18 per filter |
| 16 × 25 × 1 | MERV 8 | $18 per filter |
| 20 × 20 × 1 | MERV 8 | $18 per filter |
| 20 × 25 × 1 | MERV 8 | $18 per filter |
| Other standard or specialty sizes | MERV 11, MERV 13, or compatible specialty media | Written proposal after fit and airflow review |
The $18 line is the current supplied-and-installed price for a standard filter and is verified September 18, 2026. Size, depth, cabinet fit and system airflow control compatibility. Filters are separate from the $59 one-time tune-up and Comfort Priority Club dues unless a written scope expressly includes them.
Built for Gulf Coast conditions
Southwest Louisiana systems work through long cooling seasons, high humidity, salt-influenced air, storms and heavy rainfall. The recommendation should consider drainage, corrosion exposure, airflow and recovery after outages—not equipment capacity alone.
Read the Southwest Louisiana humidity guide · Read the outdoor-equipment corrosion guide
Equipment and registration
S&S is a Carrier - Tempstar Elite Dealer and an approved Trane Dealer. Ask which brand and model fit the project. Manufacturer registration controls eligibility for extended parts coverage. S&S submits registration where possible; the customer should retain and check the manufacturer confirmation. The manufacturer’s written eligibility and warranty terms control.
Parts coverage and workmanship coverage
Manufacturer parts coverage and S&S workmanship coverage are separate. A manufacturer parts warranty covers the part only; diagnostic labor, refrigerant, freight and miscellaneous materials are billable unless covered under the S&S labor warranty. Standard S&S coverage is one year on installation workmanship and 90 days on repairs, unless a longer period is stated in writing on the estimate or purchased as an extended labor plan. Covered workmanship corrections include labor during normal business hours. Maintenance requirements, exclusions and other written conditions apply.
Identify every filter location before buying replacements
Homes can have more than one system or more than one filter location. Ask which locations belong to your equipment and record the specified size and type for each. A package dimension that looks close is not a substitute for a filter that fits the cabinet correctly.
Bring the current filter packaging or a photo of its label to the discussion. Explain any recent change in filter type, noise, or airflow. If the filter does not seat securely or the replacement is difficult to install, ask about the fit before continuing with the same product.
Match filtration goals to the system
EPA explains that HVAC filtration can supplement source control and ventilation but cannot remove every pollutant. Begin with the concern you want improved and ask whether the proposed filter is suitable for your equipment. A larger claim on the package is not the complete selection process.
Keep a simple record of when each filter was checked and changed. Follow the equipment and filter instructions, adjusting attention to observed condition rather than assuming all homes load a filter at the same rate. Ask about separate material costs and the correct direction of installation.
- Each filter location, size, and specified type
- Cabinet fit and compatible airflow
- What the selected filter is intended to address
- Inspection/replacement instructions and material cost
Your questions, answered
Is filter replacement included in club dues?
The club’s terms exclude filters and other listed materials. Ask about the correct filter and any separate material cost.
How do I arrange a visit?
Request service online or call 337-287-2132. We confirm your address, equipment, and available appointment.
How does S&S stand behind the work?
Our standard written workmanship coverage is one year on installations and 90 days on repairs unless a different written term applies. Maintenance requirements and other conditions apply; equipment warranties are separate.
Failure to maintain your unit according to the manufacturer’s instructions may void coverage under its 5- or 10-year factory parts warranty. Keep your maintenance records. The manufacturer’s written terms determine your coverage.
Read warranty requirementsAC repair in Lake Charles, Moss Bluff, Sulphur and Westlake
S&S accepts repair requests throughout these Southwest Louisiana service areas. Choose your community to review ZIP coverage, local service details and the information to have ready before a visit. The office confirms the complete address, equipment and available appointment.
AC repair in Lake Charles, LA
Repair requests are available for Lake Charles postal addresses in 70601, 70605, 70607 and 70615.
AC repair in Moss Bluff, LA
Repair requests are available in 70611, including Moss Bluff addresses that use Lake Charles as the postal city.
AC repair in Sulphur, LA
Repair requests are available in 70663 and 70665. Tell us whether the problem began today or has affected comfort longer.
AC repair in Westlake, LA
Repair requests are available in 70669. Tell us whether the problem affects the whole property or particular rooms.