Phone and in-person consent
When customers schedule by phone or in person, our team reads: 'Can we text you at this number about your appointment, service reminders, estimate follow-ups, and occasional offers from S and S HVAC? Message frequency varies, message and data rates may apply, and you can reply STOP anytime to opt out or HELP for help. Do we have your permission?' We only text customers who say yes. After opting in, customers receive: 'S and S HVAC: You're opted in to appointment, service and offer texts. Msg freq varies. Msg&data rates may apply. Reply HELP for help, STOP to opt out.'