When to call S&S
- A recommendation for a UV accessory
- Questions about coil-area treatment
- An existing UV device needing service
- Uncertainty about lamp replacement
Understand the cause and the scope
Different products are intended for different applications. Placement, exposure time, shielding, and access affect the design. UV equipment must be installed and serviced according to its instructions; a lamp should not be viewed or handled as a household light.
Make a confident decision
Ask what the device is intended to do, where it will be installed, what maintenance is needed, and what the warranty covers. It does not replace normal coil care, filtration, or correction of a moisture problem.
Current UV installation option
UV Germicidal Light Install: $490
Installed reference price verified September 18, 2026. Placement, access, equipment compatibility, shielding and the written proposal control. Replacement lamps and later service are separate unless expressly included.
Ask about HVAC financing
Start with a written project estimate, then ask about available financing through Wells Fargo Bank, N.A. Subject to credit approval. Monthly payments are required; the eligible purchase and current lender terms determine available options.
Review financing detailsBuilt for Gulf Coast conditions
Southwest Louisiana systems work through long cooling seasons, high humidity, salt-influenced air, storms and heavy rainfall. The recommendation should consider drainage, corrosion exposure, airflow and recovery after outages—not equipment capacity alone.
Read the Southwest Louisiana humidity guide · Read the outdoor-equipment corrosion guide
Equipment and registration
S&S is a Carrier - Tempstar Elite Dealer and an approved Trane Dealer. Ask which brand and model fit the project. Manufacturer registration controls eligibility for extended parts coverage. S&S submits registration where possible; the customer should retain and check the manufacturer confirmation. The manufacturer’s written eligibility and warranty terms control.
Parts coverage and workmanship coverage
Manufacturer parts coverage and S&S workmanship coverage are separate. A manufacturer parts warranty covers the part only; diagnostic labor, refrigerant, freight and miscellaneous materials are billable unless covered under the S&S labor warranty. Standard S&S coverage is one year on installation workmanship and 90 days on repairs, unless a longer period is stated in writing on the estimate or purchased as an extended labor plan. Covered workmanship corrections include labor during normal business hours. Maintenance requirements, exclusions and other written conditions apply.
Know which application is being proposed
Ask the installer to identify the exact product and the surface or air path it is intended to address. A coil-area device and another type of in-duct air-treatment product can have different purposes and installation instructions. The estimate should name the application rather than simply list “UV light.”
Request the manufacturer’s explanation of placement, shielding, power, service access, and maintenance. If an existing lamp is being replaced, provide its model information and installation history. Do not assume a visually similar replacement is the correct component.
Evaluate upkeep alongside the claimed benefit
Clarify the lamp or component replacement instructions, how operating status is indicated, and what future service costs are separate. Ask how the installation preserves access for normal coil, filter, and drain care. An accessory should not make ordinary maintenance harder to perform.
Use EPA’s air-cleaner overview as a starting point for product questions, then review evidence for the actual model. Ask specifically what it can and cannot accomplish. Keep installation and service within the manufacturer’s instructions; do not open a UV-equipped compartment to inspect an operating lamp.
- Named product and intended application
- Placement, shielding, and service access
- Status indication and replacement instructions
- Product evidence, limitations, and coverage
Your questions, answered
Can a UV accessory guarantee healthier air?
No. We discuss equipment function and limitations rather than promising a health outcome.
How do I arrange a visit?
Request service online or call 337-287-2132. We confirm your address, equipment, and available appointment.
How does S&S stand behind the work?
Our standard written workmanship coverage is one year on installations and 90 days on repairs unless a different written term applies. Maintenance requirements and other conditions apply; equipment warranties are separate.
Failure to maintain your unit according to the manufacturer’s instructions may void coverage under its 5- or 10-year factory parts warranty. Keep your maintenance records. The manufacturer’s written terms determine your coverage.
Read warranty requirementsAC repair in Lake Charles, Moss Bluff, Sulphur and Westlake
S&S accepts repair requests throughout these Southwest Louisiana service areas. Choose your community to review ZIP coverage, local service details and the information to have ready before a visit. The office confirms the complete address, equipment and available appointment.
AC repair in Lake Charles, LA
Repair requests are available for Lake Charles postal addresses in 70601, 70605, 70607 and 70615.
AC repair in Moss Bluff, LA
Repair requests are available in 70611, including Moss Bluff addresses that use Lake Charles as the postal city.
AC repair in Sulphur, LA
Repair requests are available in 70663 and 70665. Tell us whether the problem began today or has affected comfort longer.
AC repair in Westlake, LA
Repair requests are available in 70669. Tell us whether the problem affects the whole property or particular rooms.