Air conditioning installation & replacement

Understand the cause and the scope

Capacity is only one part of a successful installation. We consider the heating and cooling load, existing ductwork, access, controls, and the components that will remain. A larger unit is not automatically a better choice. The recommendation should connect equipment capabilities to the needs of the house.

Make a confident decision

Compare the complete scope: matched equipment, duct changes, electrical needs, drain work, controls, removal, startup, registration, and written workmanship coverage. Ask what is being reused and what is excluded. We explain the differences between your options so the decision is about the whole project.

Ask about HVAC financing

Start with a written project estimate, then ask about available financing through Wells Fargo Bank, N.A. Subject to credit approval. Monthly payments are required; the eligible purchase and current lender terms determine available options.

Built for Gulf Coast conditions

Southwest Louisiana systems work through long cooling seasons, high humidity, salt-influenced air, storms and heavy rainfall. The recommendation should consider drainage, corrosion exposure, airflow and recovery after outages—not equipment capacity alone.

Read the Southwest Louisiana humidity guide · Read the outdoor-equipment corrosion guide

Equipment and registration

S&S is a Carrier - Tempstar Elite Dealer and an approved Trane Dealer. Ask which brand and model fit the project. Manufacturer registration controls eligibility for extended parts coverage. S&S submits registration where possible; the customer should retain and check the manufacturer confirmation. The manufacturer’s written eligibility and warranty terms control.

Parts coverage and workmanship coverage

Manufacturer parts coverage and S&S workmanship coverage are separate. A manufacturer parts warranty covers the part only; diagnostic labor, refrigerant, freight and miscellaneous materials are billable unless covered under the S&S labor warranty. Standard S&S coverage is one year on installation workmanship and 90 days on repairs, unless a longer period is stated in writing on the estimate or purchased as an extended labor plan. Covered workmanship corrections include labor during normal business hours. Maintenance requirements, exclusions and other written conditions apply.

Read coverage and conditions

Bring the home into the equipment decision

Start the consultation with a short list of goals: rooms that are difficult to cool, operating noise, moisture concerns, planned renovations, and how long you expect to use the home. Existing equipment size is useful background, but it should not be the only reason to choose the next system.

ENERGY STAR identifies home-specific sizing, airflow, refrigerant setup, and duct evaluation as important parts of installation quality. Ask which information is being used for your home and how any limitations of the existing distribution system affect the recommendation.

Sources: ENERGY STAR: HVAC quality installation

Use a complete installation comparison

Two proposals can list similar outdoor equipment while including very different work. Put the full scopes side by side and mark each item included, reused, excluded, or still unanswered. A clear comparison helps you understand the difference in price before selecting an option.

Discuss work around the equipment early. Access, drainage, controls, electrical changes, and coordination with other trades can affect the project. Ask how unexpected conditions or requested changes will be documented and approved.

• Exact indoor/outdoor equipment combination and controls
• Duct, return, transition, and insulation work
• Refrigerant lines, drainage, electrical, and site-access scope
• Removal, startup, permit/inspection responsibilities, and owner orientation
• Registration documents, required maintenance, and written coverage

Leave the project with an ownership record

At closeout, ask where to find the model and serial numbers, how to operate the selected controls, which filters to use, and how to arrange ongoing care. Confirm the registration status and retain the equipment warranty alongside S&S’s separate workmanship terms.

If financing is part of the purchase, keep the lender agreement with the project documents. The equipment, installation scope, and written coverage should remain clear regardless of which payment option you choose.

From the S&S service records

AC repair in Lake Charles, Moss Bluff, Sulphur and Westlake

S&S accepts repair requests throughout these Southwest Louisiana service areas. Choose your community to review ZIP coverage, local service details and the information to have ready before a visit. The office confirms the complete address, equipment and available appointment.