Diagnose an AC problem.
If your air conditioner stops cooling, runs without reaching the setting, leaks water, or starts repeatedly, begin with a diagnosis. S&S explains the finding and proposed repair scope before you decide.
Schedule a repairEMERGENCY RESPONSE · DEREK S.’S SULPHUR HOMECOMING
The AC Failed Saturday. Their Baby Was Due Tuesday.
Their AC failed Saturday. Their second daughter was due Tuesday. S&S finished the work before Derek S. and his family returned home.
One family’s experience. Scheduling, equipment availability, project scope and completion time vary.
Before
After
AC repair, replacement and maintenance in Southwest Louisiana · 337-287-2132
Book a $59 fall tune-upFALL 2026 · BOOK BY OCTOBER 31
$59 complete heating and cooling tune-up for one residential system.Both seasonal checklists are included. Repairs and additional systems are separate.BOOK WITH S&S ONLINE
Choose the service that fits your next step.
Use the secure Housecall Pro booking form for AC or heating repair, maintenance and tune-ups, or a system-replacement request. Enter the service ZIP first; the office confirms availability and pricing before anything is scheduled.
Housecall Pro provides the secure booking form and applies its own privacy and cookie practices.
SECURE HOUSECALL PRO BOOKING
Start with your ZIP code.
- Confirm that the address is in the service area.
- Select the service that best matches your need.
- Send the request for confirmation by the S&S office.
If the on-page window is unavailable, this button opens the secure form directly.
COMFORT TODAY. A PLAN FOR THE PURCHASE.
Engineer the comfort.
Plan the purchase.
Ask about financing options for your S&S HVAC project.* Start with a clear estimate, then review the available terms.
Explore financing*With approved credit. Ask for details.
WHAT IS YOUR COOLING COSTING YOU?
See how much extra money you are paying the electric company
Estimate the monthly cost of your central cooling and window units, then compare potential savings. An estimate based on your inputs, not a guarantee of overpayment or savings.
Calculate my cooling costsWorkmanship backed in writing1-year installation · 90-day repair*
Engineered around your homeOptions with a reason behind them
Southwest Louisiana serviceLocal people. Personal accountability.
WHAT YOUR HOME NEEDS
Comfort, from the first call
to the years ahead.
Whether something stopped working or it’s time for a new system, start with a conversation about what’s happening in your home.
Engineer a better fit.
A new system should suit your home and priorities. We use load calculations and home-specific information to guide equipment selection.
Explore replacementGive your system attention.
Professional preventative maintenance helps you stay ahead of service needs and keep the records required by your warranty.
Explore the Comfort Priority ClubTHE S&S APPROACH
Engineer the options.
Explain the difference.
Your home deserves more than a model number and a price.
How your home is built, the condition of its ductwork, and what you want from your system all matter. We bring those details into the conversation so you can choose with confidence.
Discuss your replacement- 01
Understand the home
Start with your concerns, the existing system, and the information needed to evaluate your home’s heating and cooling needs.
- 02
Engineer tailor made options
Use load calculations and consider equipment, air distribution, and existing conditions when shaping your options.
- 03
Make the scope clear
Explain the recommendation, what is included, and any existing components being reused. You choose the option you approve.
- 04
Stand behind the workmanship
Back our installation and repair workmanship with written coverage and a direct way to reach us.
LOCALLY ROOTED · MCNEESE GRADUATE
A name behind
the work.
“When you want it done right” is our philosophy.
S&S HVAC is owned by Jonathan Qualls, MBA, and Andrew Stetz. Jonathan is a local McNeese graduate serving homeowners in Lake Charles and Southwest Louisiana. Our approach puts thoughtful recommendations, clear explanations, and careful workmanship at the center of the job.
We engineer options around the home and the priorities you bring to us. The value is in understanding what you’re choosing—and having a company you can call after the work is complete.
JQ
Talk with S&S Jonathan Qualls, MBACo-owner · Local McNeese graduate
OUR WORK. OUR RESPONSIBILITY.
We stand behind
our workmanship.
Written coverage that explains what’s covered and how to get help.
Read coverage and conditions1 year
Installation workmanship*
90 days
Repair workmanship*
*Standard coverage unless a longer period is stated in writing on your estimate or purchased as an extended labor plan. Covered workmanship corrections include labor during normal business hours. Maintenance requirements, exclusions, and other conditions apply. Equipment warranties are separate.
FROM OUR GOOGLE REVIEWS
Real experiences.
In their own words.
5.0 on Google · 250 reviews · verified September 18, 2026
Read all current S&S reviews on Google · Leave a review
Full text from verified S&S Google review sources. Relative dates are displayed exactly as Google showed them when checked. When Google’s posting date was not preserved, the label says so and separately identifies the source archive date. Each review describes an individual experience; timing, prices, and availability vary by job.
CLOSE TO HOME
37 Southwest Louisiana communities.
Find your community and check service availability for your address.
Lake Charles
ZIP 70601, 70605, 70607, 70615
Sulphur
ZIP 70663, 70665
Moss Bluff
ZIP 70611
Westlake
ZIP 70669
Iowa
ZIP 70647
Vinton
ZIP 70668
See all 37 communities and the Google map
Map shows geography, not a branch-office location or an exact service boundary. Use the ZIP lookup to check our configured service zone.
LET’S START WITH YOUR HOME
Ready to get
it done right?
Tell us what’s happening with your system. We’ll help you arrange the next step.
Call to schedule 337-287-2132 operations@sandshvac.net
For service requests, please call. Scheduling and arrival windows are confirmed by our team.
PURCHASE OPTIONS
Review financing and membership separately.
Ask about available financing for eligible HVAC projects and current Comfort Priority Club benefits. Financing is subject to approved credit and Wells Fargo’s current written terms; monthly payments are required and no financing expiration is implied.
See current offers · Review financing · Review Comfort Priority Club
ANSWERS BEFORE YOU DECIDE
Make an informed comfort decision.
PLAN THE PROJECT
Compare what an HVAC quote actually includes
Equipment is one line of the decision. Understand sizing, ductwork, commissioning, exclusions and the records to keep.
S&S homeowner guideWHEN COOLING STOPS
Prepare for a useful diagnostic visit
Record the symptoms safely and understand the findings before deciding on a repair.
S&S homeowner guideUNDERSTAND THE CONTROLS
Setpoint, room temperature and humidity
Know which reading you are looking at and what the thermostat can—and cannot—tell you.
S&S homeowner guideA MORE COMFORTABLE HOME
Cool air, but the house still feels damp?
Separate the temperature question from moisture, ventilation and dehumidification.
S&S homeowner guideTHE WHOLE SYSTEM
Why one room feels different
Explore airflow, returns and room balance before assuming you need a larger air conditioner.
S&S homeowner guideWATER & DRAINAGE
When a drain safety switch stops the AC
Understand the warning, protect the home and avoid bypassing a safety device.
S&S homeowner guideBuilt for Gulf Coast conditions
Southwest Louisiana systems work through long cooling seasons, high humidity, salt-influenced air, storms and heavy rainfall. The recommendation should consider drainage, corrosion exposure, airflow and recovery after outages—not equipment capacity alone.
Read the Southwest Louisiana humidity guide · Read the outdoor-equipment corrosion guide
Equipment and registration
S&S is a Carrier - Tempstar Elite Dealer and an approved Trane Dealer. Ask which brand and model fit the project. Manufacturer registration controls eligibility for extended parts coverage. S&S submits registration where possible; the customer should retain and check the manufacturer confirmation. The manufacturer’s written eligibility and warranty terms control.
Parts coverage and workmanship coverage
Manufacturer parts coverage and S&S workmanship coverage are separate. A manufacturer parts warranty covers the part only; diagnostic labor, refrigerant, freight and miscellaneous materials are billable unless covered under the S&S labor warranty. Standard S&S coverage is one year on installation workmanship and 90 days on repairs, unless a longer period is stated in writing on the estimate or purchased as an extended labor plan. Covered workmanship corrections include labor during normal business hours. Maintenance requirements, exclusions and other written conditions apply.